FAQs

Do you have a COVID-19 policy?

Yes, we operate strictly within the Victorian health guidelines. (As of August 2020) The current advice from the Victorian Chief Health Officer is that regional Early Childhood Education and Care (ECEC) services remain safe places for staff and children. That means Benalla Kids continues to operate under Stage 3 restrictions, with appropriate risk-mitigation measures in

How do I enrol my child?

It's easy to enrol with us. We are here to help you with the forms if you need it. Please take a look at the enrollment form online and give us a call to arrange to come in and meet our team and show your child around.

What are your fees?

Our low fees include all meals, materials, learning, fun and cuddles that your child is likely to need. (As of June 2020)  From $88 per day. Short Days (9am - 3pm) from $68 per day. Please ask us for more details on enrolment or during your tour. We also offer casual placement days. Child Care

What are your opening hours ?

Our Opening hours are 7am – 6pm Monday to Friday. We only close for public holidays so that we are here all year round to support working families.

What if I need to reduce our days?

If withdrawing your child or reducing days, for whatever reason, two weeks’ notice is required, or two weeks fees in lieu. Children must attend the full notice period or the full fee will be charged. Please use our change of details form. 

What if we need an extra day?

If you require an extra day/s at particular times, please contact the Management Team. If possible, we will try our best accommodate for these special situations. If you wish to enrol for extra days on a permanent basis, please contact the office for a Change of Details form (also available online). If you apply to

Is there an enrolment fee?

There is no cost for new enrolment. On commencement, you pay for one week and one week in advance and then weekly payments to keep one week in advance.  See more in the Fee's section of our website.

Can parents be involved?

Yes, Parents are welcome to attend the centre to visit or help at any time. If you would like to spend time at the centre please speak with staff and we will be more than happy to organise a time for you to attend.  

How do you toilet train?

As this needs to be a co-ordinated effort both here and at home, we have a special program to help make this time as easy as possible. Just ask us to explain when you come in.

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